Typically, the busiest times on the trail are May/June and September/October. Our recommendation is to reserve a shuttle as soon as you have your plans set. Availability is usually limited during those peak dates, so the sooner yoou book the more secure you are in having a ride.

See our cancellation policy below.

Pricing and schedule availability can be accessed Here.

Majority of our shuttles are customized to the client’s schedule. We have limited shared ride opportunities. 

Shuttles begin as early as 8am and late as 5pm (for a limited amount of routes). 

Since we are based in Cumberland, the latest we prefer to leave for Pittsburgh or DC is 3pm. We can make exceptions, so if a later times works better for your schedule, Contact us.

The easiest place to pick up is at the shop at Canal place, however, we are flexible and happy to pick customers at their Air BNB, hotel room or a different location. Ensure that this is arranged with us and confirm this when you receive your reservation notice.

We have multiple vehicle styles from 12, 15 passenger ford transit vans to 6 passenger minivans. When necessary, we have trailers we use.

In the cases where a trailer is not required, bikes are transported on Kuat NV racks. These are tray racks with the clambps going on the tires to keep it secure and avaoiding any scratch or damge to the rest of your bike. 

In some cases the rack as well as the inside of the van is utilize to avoid the need for a trailer. We are committed to keeping our passengers, bikes, and luggage safe, and damage free.

Till date, we have been able to shuttle groups as large as 40 riders. For groups larger than 9, we almost always have to pull a trailer. There is a $75 additional charge if we need to pull a trailer for a group.

We shuttle regular bikes, tandems, trikes, recumbents. Currently we have not come across a type of bike we have been unable to find a way to safely transport.

We shuttle regular bikes, tandems, trikes, recumbents. Currently we have not come across a type of bike we have been unable to find a way to safely transport.

We shuttle regular bikes, tandems, trikes, recumbents. Currently we have not come across a type of bike we have been unable to find a way to safely transport.

if your bike is over 50 lbs, or/and has tires wider than 2.5 inches, please let us know at time of reservation.

We drop off of pick up anywhere within a 3 mile radius of Point State park. As long as it is close to Downtown, we can drop or pick up there. The only caveat is if the ride requires us to pull a trailer.

It is typically best for clients to ride down to Point State park and we can pick them up there.

We drop off or pick up from Thompson Boat Center in Georgetown. This is next to Mile 0 of the C&O (2900 Virginia Ave NW, Washington, DC 20037). Sometimes we a re able to drop off and pick up at other locations, however, this is usually challanging due to traffic and other factors. 

if interested in a different location, contact the shop directly to confirm. Additional costs may be involved.

We shuttle luggage with a limitation to 2 pieces per rider and a weight limit of 40lbs or less. we are happy to make other accommodations (fees may be applied), call or send us a message for some help.

There long and short term parking within 45 seconds walk to the Canal place location. Both locations are currently free and safe.

Short term parking

13 Canal Street, Cumberland MD 21502 (Opposite the train station)

 Long Term Parking

15 Howard Street, Cumberland MD 21502 (Under the interstate bridge, opposite the shop).

It depends on a few variables, we generally advise people to finish the ride at your car, that way, you do not complete a 40-mile day and still have to wait for a shuttle or endure a long ride back to your car. 

Parking your vehicle at Cumberland is always a good option because its free, no traffic easy in and out and on your last day, you get to enjoy the 25miles of downhill ride from Deal to Cumberland.

However, if you live closer to Pittsburg, it may make more sense to finish in Pittsburgh, and have a shorter drive home. Either way has its benefits.

We have a $50 nonrefundable reservation fee for every reservation. 

If you cancel up to 5 days before your scheduled ride, you will receive the entire payment back (minus reservation fee). If you cancel 5 days or less after scheduled shuttle, you get the 50% back.

Example: You schedule a shuttle to Pittsburgh on the 15th of June, and pay $320. If you cancel on or before the 10th of June, you will be refunded $270. If you cancel after the 10th, you would be refunded $160.

We reserve the right to change this policy, contact the shop for more information.

You will receive a confirmation email once the reservation is made; you will also receive a reminder email 2 days before your appointment and finally a few hours before the scheduled appointment. You can also always contact the shop directly to confirm.

We are working on a group service to pittsburgh every Wednesday at 9AM. This service will be limited to 14 passangers in total, cost $90/passenger, and requires a minmum of 5 Passangers (different parties) to run.   Book Group Shuttle.