Bike Size Chart
Hybrid Bikes
Gravel/ Touring Bikes
Rental FAQ
What types of bikes do you rent?
At Wheelzup, we offers rentals of bikes from mainly Trek and Jamis. We offer various models of bikes depending on the customer needs and duration.
For Day use, we have the Trek Verve, Verve 2+, the Jamis Hudson, Electra Townie and Townie+.
For longer rentals, We have the Verve, Checkpoint, Verve 2+. For Jamis, we have the Explorer A1 and A2.
What is the size range for your bikes?
The bikes range from size XS to XL, in some models, we have from 49cm, to 61cm. We also have some models in a Step through, or low step set up.
What comes on the bike?
The bike comes with a handlebar bag containing a front light, patch and repair hit. Bottle cages are already installed (no water bottle supplied).
Bikes will also have racks installed, panniers can be rented at a daily or weekly rate. In some cases, a single pannier with bike charger will be included.
Do you supply different types of pedals?
All bikes come with a regular pedal, customers can bring their preferred pedal and we can install it on the bicycle for them.
Can I bring my own saddle?
Albsolutely, we can swap out your saddle. Be aware if you bring your saddle, to just bring the saddle and not seatpost, it is possible your seatpost could be of a different diameter than our bikes.
What happens if I have a mechanical problem?
In most cases people are able to manage and get to the next town or place for help, however, if that is not possible, if you contact the shop, we will either send help from one of our many partners along the trail, or come and find you and provide a replacement bike for you fo continue on your adventure.
Do you rent outdoor equipment?
At Wheelzup, we have an extensive assortment of backpacking equipment, with Osprey and Mountain smith backpacks, to tents, stoves, sleeping pads and more. We also rent other items like bicycle racks and cargo boxes.
Get more information on our Rental page
Do you have parking at your shop?
There long and short term parking within 45 seconds walk to the Canal place location. Both locations are currently free and safe.
Short term parking
13 Canal Street, Cumberland MD 21502 (Opposite the train station)
Long Term Parking
15 Howard Street, Cumberland MD 21502 (Under the interstate bridge, opposite the shop).
What is your cancelation policy?
We have a 25% nonrefundable reservation fee. If you cancel within 3 days before your scheduled ride you receive the entire 75% back. After 3 days, you get the 75% back in store credit. We reserve the right to change this policy, contact the shop for more information.
Where do we pick up and drop off the bikes?
The place to pick up and drop off bicycles and equipment is at the shop at Canal place, however, we are flexible and happy to work with customers at their Air BNB, hotel room or a different location.
It is however imperative that you are fitted properly before embarking on your adventures so, make sure that this is arranged with us and confirm this when you receive your reservation notice.
Tell me about your season pass?
The season pass is focused on day use rentals. For a very low price, customers get an unlimited amount of usage of our bikes and watersport equipmnet (Rocky Gap location) for a 12month period.
Customers also get 5 guest 2 hour passes and a discount on all our paid events for the validity period of their pass.